Course Objective
What this programme helps you achieve
A hands-on 2 days programme that builds practical, job-ready capability in this area. Delivered through guided walkthroughs, worked examples and reusable checklists you can apply immediately.
UnderstandBuild a clear, structured understanding of the core concepts, terminology and drivers behind this domain.
ApplyTranslate the framework into practical actions, controls and working methods you can use on real engagements.
AssessEvaluate current-state maturity, identify gaps and prioritise the improvements that reduce the most risk.
DeliverProduce the artefacts, evidence and reporting expected of a competent practitioner in this area.
Market Need
Why this matters now
Cyber Incident Response and Crisis Management addresses a capability that organisations increasingly need but often lack in a structured, defensible form. Teams frequently rely on ad-hoc knowledge, scattered documents or vendor claims instead of a repeatable method.
This programme closes that gap. It gives participants a shared vocabulary, a practical method and a set of reusable artefacts so the organisation can operate this domain consistently rather than reactively.
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Framework alignment: Aligned with NIST SP 800-61 and ISO/IEC 27035.
What makes this programme useful
01
Practical Focus
Every module is grounded in real scenarios, walkthroughs and reusable checklists rather than theory alone.
02
Career Relevant
Skills map directly to in-demand roles and to how organisations actually operate this domain.
03
Structured Path
A logical progression from fundamentals to applied practice, with a clear takeaway toolkit.
Key Learning Areas
What participants will learn
Incident response lifecycle and readiness
Building an IR plan, playbooks and runbooks
Roles, RACI and the incident command structure
Detection, triage, containment and eradication
Evidence preservation and investigation basics
Crisis management, decision-making and escalation
Internal and external crisis communication
Post-incident review and lessons learned
2 Days Agenda
Structured learning flow
Day 1
Day 1 — IR Lifecycle & Playbooks
Incident response lifecycle and readiness; Building an IR plan, playbooks and runbooks; Roles, RACI and the incident command structure; Detection, triage, containment and eradication.
Day 2
Day 2 — Crisis Management & Communication
Evidence preservation and investigation basics; Crisis management, decision-making and escalation; Internal and external crisis communication; Post-incident review and lessons learned.
Audience & Entry Level
Who should attend?
This programme is designed for professionals who work with, or are moving into, this area of cybersecurity, governance or technology.
Incident ResponderSOC AnalystForensic InvestigatorMalware AnalystThreat Intel AnalystIT Security TeamCSIRT MemberSecurity Engineer
Recommended prerequisite
A general awareness of information security or IT concepts is helpful. No specific certification is required to attend.
Learning Outcome
What participants should be able to do after the course
- Confidently work with incident response lifecycle and readiness.
- Confidently work with building an ir plan, playbooks and runbooks.
- Confidently work with roles, raci and the incident command structure.
- Confidently work with detection, triage, containment and eradication.
- Confidently work with evidence preservation and investigation basics.